— PRIVACY POLICY —

Introduction

Krupashindu Consulting Engineers for KCE respects your privacy and is committed to protecting your personal data in compliance with Indian data protection and IT laws, Meta Business policies, and RCS communication standards.

Information We Collect

We may collect:

• Name, phone number, email, company details
• Device and browser data
• Cookies and tracking data
• Message data exchanged via WhatsApp and RCS
• Project-related documents and communication

Purpose of Data Collection

Data is collected to:

• Provide consulting services
• Send updates and notifications via WhatsApp/RCS
• Improve service quality
• Maintain legal compliance

Consent for WhatsApp & RCS Data Processing

By initiating communication or providing your contact details, you consent to receiving messages via WhatsApp and RCS and processing of such data.

Legal Basis for Processing

Processing is based on consent, contractual necessity, and legitimate business interests under Indian law.

How We Use Collected Data

• Service communication
• Project coordination
• Billing and invoicing
• Customer support
• Legal compliance

Data Retention & Deletion

Data is retained only as long as necessary. Users can request deletion anytime.

Data Sharing with Third Parties

Data may be shared with:

• Meta Platforms, Inc. (WhatsApp API)
• Google LLC (RCS services)
• Telecom operators for message routing
• Legal authorities if required

Security Measures & Encryption

We implement encryption, firewalls, access control, and secure hosting to protect data.

Cookies & Tracking Technologies

Cookies are used for website functionality and analytics.

Data Transfer & Storage (India-based)

All data is primarily stored on secure servers located in India.

User Rights

Users can request access, correction, or deletion of their data by contacting us.

Policy for Children

Our services are not intended for individuals below 18 years.

Updates to Privacy Policy

We may update this policy. Continued use indicates acceptance.

Governing Law (India)

This Privacy Policy is governed by Indian law with jurisdiction at Thane courts.

Contact Information

Krupashindu Consulting Engineers for KCE
Office No. 1008, Kamdhenu 23 West, 10th Floor,
Thane Belapur Road, Koparkharane TTC Industrial Area,
Navi Mumbai, Thane – 400710
Phone: 8080978282
Email: krupashinduce@gmail.com